FAQ
Answers to frequently asked questions.
Answers to common questions about orders, custom design, quotations, Warranty and service.
How do I place an order?
Add an item to your cart, enter your contact details, choose delivery and payment, then submit the order to receive an order number.
Can I order jewelry from my own sketch?
Yes. Open Create Your Design, draw a sketch or upload a file, choose the material and specifications, then send the project for quotation.
How is the value of gold and silver calculated?
The calculator uses shop prices updated by an administrator or a verified data source.
Is there a warranty?
Yes. Nran Hatik quality warranty applies to the jewelry. Specific terms depend on the product and are confirmed during the order.
Quality guaranteeOn every piece
Gift packagingFree with your order
Easy returns14-day returns
ServicesSizing and cleaning
SupportJeweler support